Overall the last 23 years Travel Tech Consulting Inc has produced numerous research reports, thought leadership whitepapers and articles. A common theme across all these works are a set of practical predictions of how emerging technologies will impact the travel experience. Research sponsored by a client can be downloaded below. In addition, I have authored numerous articles for Phocuswright’s Innovation Edition. A link to the article is provided, but can only be downloaded as part of a Phocuswright Innovation Edition subscription (some individual articles may be purchased)
Predictive Pricing and Personalized Bundles – June 2018
The Digitization of Cruise Bookings – May 2018
A Spotlight on Total Offer Optimization – November 2017
Winning the Battle for Customer Ownership – July 2016
Identifying Early Adopters for Emerging Digital Travel Services January 2016
Wearables: Their Time Has Come – June 2015
Managing Global Social Intelligence – June 2015
The Airline as a Retailer- April 2016
Mobile Itineraries the key to merchandising for the TMC – Feb 2016
How Will the Internet of Things (IoT) Impact the Travel Experience? May 2015
What’s All the Buzz About Beacons – April 2015
Managed Travel 2020: Technology Drives New Opportunities – October 2014
The Future of Travel Expense Processing – October 2014
Intelligent Travel Assistants: When Will True Intelligence Arrive? – August 2014
NDC Update: A Radical Change to Travel Distribution? – May 2014
Door-to-Door Travel and Multi modal Search: Finding and Booking a Complete Trip – April 2014
The Open Booking Effect and Its Impact on Corporate Travel – April 2014
The always-connected traveller: How mobile will transform the future of air travel – July 2011
Navigating the Airport of Tomorrow – April 2011