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April 20, 2009

American Airlines Arpey Interview

On a conference call discussing 1st quarter results with analysts, Gerard Arpey, CEO of American Airlines was asked” What kind of distribution cost savings might there be out there?” His response was very unnerving for travel agents and the GDS:” We’re still paying much higher levels of commission and booking fees, and a lot that hinges on the use of […]

April 11, 2009

Top Apple Travel Downloads

With Apple approaching 1 billion in downloaded apps, I thought it would be good time to take a look at the top 5 most popular free and paid travel apps on iTunes PAID.1. Flight Track – this application from Mobiata is similar to Web based applications such as Flight Stats, but produced by a small mobile app vendor. – Question […]

March 31, 2009

Innovation in Online Travel

I am working with Bob Offutt this year screening applicants for the PhoCusWright Innovation Summit in November. This effort has triggered some thoughts about how innovation comes to the market as well as the danger to companies that lack innovation. From 1989-1995 I worked at Sun Microsystems. Part of management training at Sun was reading the book The Paradigm-Shift-Promise-Information-Technology . […]

March 23, 2009

Mobile Panel at PhoCusWright

I had the pleasure of moderating the panel entitled : Best Practices in Mobile Applications at the PhoCusWright@ITB conference earlier this month. We had a good cross-section of panelists that included Pablo Alvarez, Group Innovation Manager, Lastminute.com, Stefano Galastri, President and CEO SIA Internet, Marina Hegemann, Managing Director, TouristMobile GmBH, Michael Lacy CEO the Handy Group, and Gerry Samuels, Founder […]

March 12, 2009

How Twitter has changed the conference experience

At the PhoCusWright@ITB Bloggers Summit, Twitter was the hot technology talked about at length as a new window into social networking. Something that has not been covered is the impact of Twitter on the conference experience itself. This was very true the second day of the conference. I sat at the PhoCusWright table behind all the bloggers. Without an exception […]

March 11, 2009

PhoCusWright @ ITB – Day One

I am blogging from the PhoCusWright@ITB. The day began with a BloggerSummit, clearly the leaders in new media from around the world with representatives from Europe, North and South America. We exchanged best practices in blogging and tweeting. This was followed by an early look at the five minute of fame innovators who will present tomorrow. Philip Wolf then addressed […]