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October 18, 2010

Locations & Beyond Summit 2010

Earlier this month I attended the Locations & Beyond Summit 2010 in San Fransisco. The Summit coincided with the CTIA Enterprise and Applications Fall conference and thus the sessions attracted speakers from all major wireless companies and software companies that support the wireless ecosystem. The workshop began with a keynote address from Rob Carter CIO of FedEx Corporation. Rob spoke […]

October 12, 2010

Amadeus One – An IT Company- But it is Up to the TMC to Decide

During a briefing today with Amadeus they disclosed the fact that their launch customer for Amadeus One, their new Agent desktop platform is not currently an Amadeus GDS client. The Amadeus One application allows agents to use cryptic formats from any of the major GDS or a graphical user interface to create fare and availability queries. The fare and schedule […]

October 5, 2010

Why Tablets Will Change the Travel Experience

The introduction of the Apple iPad has ushered in a new era of tablet computing. Over the next 12 months the market will be flooded with competitive tablets based on Google Android, Microsoft Windows 7, RIM’s QNX OS and HP Palm WebOS. ABI research estimates that 11 million tables to be shipped by the end of 2010. Manufacturers such as […]

September 8, 2010

Mobile Web versus Native Apps

Source: Global Intelligence Alliance One major debate that persists in the area of mobile development is the question of whether a travel company should create a native (downloadable) app or simply provide a mobile Web application. As part of my upcoming PhoCusWright Webinar Mobile Chaos: Do I Need an App for Every Platform? (next Wednesday September 15th at 12:00 noon), […]

August 16, 2010

NBTA 2010 – Why innovation is difficult in Corporate Travel

I attended the NBTA Convention in Houston last week. Frankly I have been to so many NBTA conventions, I have lost count (this was probably my 22nd or 23rd convention). What was shocking to me was how there was so little change in the content of the program from those I attended back in the early 1990s. Sessions on travel […]

August 6, 2010

Video on Social Media, Social Networking and the Social Web

This video talks about the differences between a narrow focus on social media (brand integrity and promotions) versus an understanding of a given brand’s social graph. Please check out this blog post and video I recorded back in March with Marc Smith from Connected Action Consulting Group using NodeXL, an open source social graph mapping tool, which compares the Twitter […]