Travel Tech Consulting, Inc. works with three types of clients:

• Travel Suppliers and Intermediaries - Airlines, Hoteliers, Car Rental Companies, & Other Service Suppliers, Tour Operators, Wholesalers, and Travel Agencies
  The role of intermediaries in the travel industry is changing. Historically, travel agents have acted as gatekeepers for all travel information. Consumers viewed travel reservations as a mysterious process. The growth of the Internet and online travel Websites such as Expedia, Travelocity and Orbitz, has permanently changed the role of all travel intermediaries. Core suppliers such as airlines and hoteliers have become online retailers. Web-only inventory and direct supplier connections are putting pressure on the traditional single source Global Distribution Systems (GDS) model. The curtain has lifted, providing the consumer with a wealth of information about all aspects of the reservation process. Travel suppliers and intermediaries are striving to implement reservation tools to automate the process, to reduce costs and increase customer loyalty. Travel Tech Consulting, Inc. helps travel suppliers and intermediaries procure, design and market emerging technologies for leisure and corporate travel segments.  This includes leisure and corporate booking systems, call center point-of-sale (POS) platforms, multi-source inventory engines. Web search technology, dynamic packaging systems and merchandising technology.

• Technology Companies - Hardware and Software Companies
  In the 1960s the major U.S. airlines created the Computer Reservation Systems (CRS) more recently called the Global Distribution Systems (GDS). Historically, these closed, mainframe-centric, proprietary platforms and networks provided information in cryptic formats to travel agents for travel reservation processing. The new open computing paradigm, ushered in by Internet technologies is putting pressure on these legacy environments. Technology companies that supply underlying hardware and software platforms for Web-based e-commerce have a significant opportunity to sell their solutions to the global travel industry. Technology companies need to develop marketing strategies that understand the complex systems and relationships that exist in each of the travel industry sub-markets. Travel Tech Consulting, Inc. helps technology companies create and execute strategies to gain market share in the global travel industry.

• Government
  Federal, state and local governments must embrace new technology to simplify and improve the efficiency of government employee travel. Best of breed commercial practices and technologies can be applied to government employee travel to lower transaction fees and improve customer service. Ultimately it is the tax payer that benefits from efficiencies achieved through the automation of the government travel process. Travel Tech Consulting, Inc. can apply the knowledge gained through work with the GSA e-travel initiative to all levels of federal and state employee travel.